Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or bank holidays.

UK Shipping We offer standard shipping across the United Kingdom. Delivery typically takes 3-5 business days from the date of dispatch. Shipping is charged at £5.99 per order.

USA Shipping We ship to the United States. Delivery typically takes 7-12 business days from the date of dispatch. Shipping is charged at £24.99 per order. Please note that any import duties or customs fees are the responsibility of the customer.

EU shipping We ship to selected European countries including France, Belgium, Netherlands, Germany and Spain. Delivery typically takes 7-10 business days. Shipping is charged at £9.99. Please note that any import duties or customs fees are the responsibility of the customer.

Order Tracking Once your order has been dispatched you will receive a confirmation email with tracking information where available.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe please contact us at vennmanagement5@gmail.com and we'll do our best to resolve the issue as quickly as possible.

Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders lost or delayed due to an incorrect address being provided.